Kirsty Nicole Hair Salons
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    • Home
    • Kirsty Nicole Glenfield
    • Secret Salon Kirby Muxloe
    • Hair Addiction Birstall
    • Meet The Team
    • Services & Price List
    • Men’s Hair Systems
    • Gift Vouchers
    • Our Style
    • Contact Us
    • Terms & Conditions
    • Careers
Kirsty Nicole Hair Salons
  • Home
  • Kirsty Nicole Glenfield
  • Secret Salon Kirby Muxloe
  • Hair Addiction Birstall
  • Meet The Team
  • Services & Price List
  • Men’s Hair Systems
  • Gift Vouchers
  • Our Style
  • Contact Us
  • Terms & Conditions
  • Careers

terms & conditions

Booking and Cancellation Policy

  • All clients are asked  to enter card details when booking a paid service, no charge is made until your service is completed.
  • Clients can choose to pay either card or cash at the salon on completion of their service.
  • Clients can cancel services with 48 hours notice with no charge.
  • Cancellations within 48 hours will be charged 50% of the service fee.
  • ‘No shows’ will be charged 100% of the service fee.
  • Any reschedules made under 48 hours notice must take place within 14 days of the original booking.


Allergy Testing

  • A skin allergy test is required at least 48 hours before your colour  service treatment if you are a first time booker or not had a colour service for 6 months.


Age Restriction Policy

  • All Clients under the age of 16 are not permitted to have a colour service.
  • 16-17 year olds must have their parents or guardians written permission sent via email before booking.


Complaints Policy

  • If you are not fully satisfied with your service please let us know within 72 hours of your appointment and we will take any necessary correction work if there is a fault on our side.


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