All cancellations or rescheduled bookings should be made at least 24 hours before your appointment.
Any deposits taken will be unfortunately lost to cover costs.
Any no shows or late cancellations within 24 hours will be required to pay for any future appointments in advance.
First Time Bookings
A deposit for all services will be required and will be taken off your bill at checkout.
Full name, phone number and email must be provided to book and confirm your appointment.
Allergy Testing
A skin test is required at least 48 hours before your colour treatment if you are a first time booker or not had a colour service for 6 months.
Age Restriction Policy
All Clients under the age of 16 are not permitted to have a colour service..
16-17 year olds must have their parents or guardians written permission sent via email before booking.
Complaints Policy
If you are not fully satisfied with your service please let us know within 72 hours of your appointment and we will take any necessary correction work if there is a fault on our side.