Privacy Policy

Kirsty Nicole Hair Salons is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and mobile application.

Information We Collect

When you use our app or website, we may collect:

Name, email address, phone number
Appointment and booking information
Service preferences and visit history
Payment-related information (processed securely by third-party providers)
App usage data (such as interactions and diagnostics)

How We Use Your Information

We use your information to:

Manage and confirm appointments
Communicate with you about bookings, updates, and reminders
Improve our services and customer experience
Send relevant offers or promotions (where consent is given)
Comply with legal and regulatory obligations

Third-Party Services

Our app is powered by third-party service providers, including Zenoti, who help us manage bookings, payments, and app functionality. These providers process data on our behalf and are required to protect your information.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

Data Retention

We retain personal information only for as long as necessary to provide our services and meet legal requirements.

Your Rights

You have the right to:

Access your personal data
Request correction or deletion of your data
Withdraw consent for marketing communications
Request information about how your data is used

To exercise your rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: enquiries@kirstynicolehair.com

Website: https://www.kirstynicolehairsalons.com

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page.